Description
SUMMARY: 8 years experience in the Information Technology industry with a wide range of experience in hardware/software support on various systems. Supported internal/external customer service high ASA (average speed per answer) and a low abandon rate. Acknowledge by management and peers for ability quickly and enhance customer satisfaction. NOTE: Was on disability for close to 7 years.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Rose International) | Contractor Desktop Support Engineer (Technical Support) | 3/2008 - 4/2009 |
| Timec Company Incorporated | Contractor Desktop/Technical Support | 1/2007 - 6/2007 |
| (It Ascent Inc.) | Contractor Desktop Support Engineer (Technical Support)Contractor Desktop Support Engineer (Technical Support) | 12/2005 - 12/2006 |
| (Analysts International) | Contractor Technical Support/Helpdesk | 11/2004 - 1/2005 |
| Appointment & Advice Call Center | Provided Technical Support / Contractor Pc/Lan Technician (Helpdesk) | 8/2003 - 10/2004 |
Accomplishments
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