Occupation:Help Desk Specialist |
Location:Union City, GA |
Education Level:Associate |
Will Relocate:YES |
Description
SUMMARY Over 18 years of experience, IT network and systems professional, military veteran with proven experience in information technology and computer network & applications management. Including as a Remote Server & Desktop administrator. At various times during my career I've also worked as a Windows Technical Consultant and as a Windows Systems Administrator. Excelling in Customer Satisfaction and Windows troubleshooting / information gathering / first call resolution. Daily routine included ensuring all users were connected to the nework with all resources available * Imaged older or failing units with latest corporate imaged afterwhich re-joining them to the Domain * First to respond to emails/calls from staff in regards to technical difficulties. * Ranging from various types of computing devices. Laptops desktops (Windows) MacPro Books Tablets etc. AREAS OF EXPERTISE A ND QUALITIES
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