Description
Summary 12 years' experience as a dependable Cisco CVP and Cisco UCCE enterprise application architect, with extensive hands on experience on the Cisco UCCE, UCCX and Cisco PCCE contact centers. Vertical experience in the designing, engineering, implementation and supporting a secure VoIP environment, networked with Cisco Routers and Switches. Extensive exposure to the Medical, Pharmaceutical, Government and Financial, Commercial and private sectors in regard to Contact Center requirement for these environments.
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