Description
SUMMARY OF QUALIFICATIONS 4 years of experience in Account Management for multiple UK-based clients: Monthly account billing, invoicing, reporting, RFP/RFI response, CMDB data reconciliation, resource assignation, contract renewals, budgeting and forecasting. * I have worked on competitive bids which includes requirement gathering, deal evaluation, sizing and pricing, solution designing and final presentation to the client and have successfully closed deals like Cloud deployment and Win 7 migration. * Highly experienced in Cross-selling and up-selling. * Proficient in MS Excel (Vlookups, Hlookups, Pivot tables, conditional formatting etc.), MS Word, MS Powerpoint, MS Visio. * Experienced in solving conflicts and other queries related with the reports, billing data, invoices and payments. * Client visit planning. Experienced in responding to customer reported issues and requirements.