Description
SUMMARY OF QUALIFICATIONS____________________________________________________ A highly accomplished, dedicated and accountable professional with twenty years of hands-on experience in the automotive industry. Adept in analyzing auto damage and producing comprehensive estimates. Seasoned estimator accustomed to the integration of novel delivery systems, restructuring of work and an increasingly complex regulatory environment. Ability to use strong organizational, analytical, written and verbal skills to liaise with various departments and institutions. Highly effective in promoting a positive and productive environment while ensuring customer satisfaction. AREAS OF EXPERTISE Staff Training & Guidance Claims Management Team Coordination & Leadership Repair Plan Production Scheduling & Time Management CSI & Cycle Time Production Management & Quality Bilingual in English & Armenian Control Mastery of estimating software systems Negotiation & Communication Audatex, CCC & Mitchell Customer/Client Relations Mastery of Microsoft Office programs Vehicle Damage Appraisal Specialist Word, Excel, Outlook & PowerPoint Liaise with a wide variety of professionals vendors clients and appraisers provide exemplary
Accomplishments
Highlights:
Keywords
