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Rasaan W

Help Desk Specialist - 20 Years of Experience - Near 77423

Occupation:

Help Desk Specialist

Location:

Brookshire, TX

Education Level:

High School/GED

Will Relocate:

YES

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SUMMARY * Passionate, diligent and focused Engineer with 7+ years of cumulative experience as a Network Engineer / System admin / Desktop Support Engineer/ Network Trainer. * Technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Linux, Windows (All versions) & MS- DOS and the willingness to learn and effectively apply new technologies. * Analytical thinker, consistently resolving ongoing issues, often called upon to consult on problems that have eluded resolution by others. * Extensive exposure to a comprehensive range of team activities, thrive on working in customer service oriented environment. * Demonstrated problem analysis/ resolution skills, ability to troubleshoot, solve problems quickly & completely. * Excellent client management skills innate ability to build strong, lasting and mutually beneficial relationships.

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