Summary For the past 16 years I have been working in the financial services industry. My focus has been on Coaching/Mentoring and Business Consulting. I ask questions of all stakeholders, consider all angle's and think deeply before considering solutions.

Highlights:

• Coaching
• Compliance
• Policies and Procedures
• Quality
• Quality Assurance
• Quality Control
• Change Management
• Consulting
• Customer Service
• Financial