Occupation:System Administrator |
Location:Carrollton, GA |
Education Level:Bachelor |
Will Relocate:No |
Description
* Over 17 years in technical support with proven ability to rapidly troubleshoot, diagnose, and resolve technical issues. * Proven ability to work independently and as a team member. * Ability to be flexible and work analytically in a problem-solving environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent customer service skills. * Strong organizational, multi-tasking, and time-management skills. * Ability to communicate with both technical and non-technical end users, and various levels of management. * Extensive Desktops, Laptops, and printers hardware/software repair knowledge. * LAN and WAN networking troubleshooting background. * Remote users support (32 nationwide offices) with over 2000 Desktops, laptops, and printers. * Proficiency in troubleshooting PC hardware, MS Windows (2000, XP, NT) operating systems. * Desktop and network support experience for a 300 plus user environment.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Coram | (Confidential) | 9/1990 - 6/2007 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Saint Cloud State University | Computer Science | 1987 | Bachelor Degree |
Accomplishments
Highlights:
* Over 17 years in technical support with proven ability to rapidly troubleshoot, diagnose, and resolve technical issues.* Proven ability to work independently and as a team member.* Ability to be flexible and work analytically in a problem-solving environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent customer service skills. * Strong organizational, multi-tasking, and time-management skills. * Ability to communicate with both technical and non-technical end users, and various levels of management.
Job Skills
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