QUALIFICATIONS SUMMARY * PMP and CPM certified. * Experience as a resourceful and accountable project manager, leading large scale projects in complex multi-tiered environments. * Experience in direct client relations and retention, managing client expectations. * Skilled in presenting program/project status and budget forecast to C-level. * Proven track record in the successful implementation of client accounts, mandates, new processes and IT solutions while staying at or below budget. * Effective project team leader through current/future state analyst, problem identification and solution recommendations, dealing with stakeholders across multiple lines of business, ever changing schedules and tightening budgets. * Effectively managed projects utilizing SDLC, PMBOK, and business and client specific models. * Successfully managed information system programs through all phases incorporating WBS, risk planning, vendor, stakeholder, resource and requirements management, scheduling and stage gate reviews. * 13 years' experience leading, coaching and mentoring teams of project managers, business analysts, quality analysts, IT vendors and client test teams to the successful implementation of complex products and services. * Volunteer Program Manager for Warrior2Citizen. * Retired Navy Chief / E-7, USN. and JOB HISTORY

Highlights:

• Management
• Project Management
• Health Insurance Portability And Accountability Act
• Call Center
• Quality
• Services
• Account Manager
• Cms
• Compliance
• Documentation
• management