Key Qualifications - * Proven track record of providing world-class technical product support in product application, selection, and troubleshooting via multiple channels. Noted for strong safety leadership, problem-solving, and troubleshooting skills to minimize downtime and schedule interruption. * Skilled in staff training, development and performance management to meet/exceed operational and financial goals through performance/quality improvements and adherence to established procedures. * Highly focused and results-oriented in supporting complex, deadline-driven operations identify goals and priorities and resolve issues in initial stages. * Computer savvy and familiar with various modern systems and applications, including Servers, Active directory, Remote desktop connectivity applications, MS Office Suite (Excel, Word, Power point) and Internet browsers.

Highlights:

• Quality
• Quality Assurance
• Quality Control
• Quality of Service
• broadband
• Process and Procedure
• it jobs