Career Summary To leverage my educational background (Master's in Medical Biology) and professional experience in the medical industry into a career in the pharmaceutical, dental, biotech, medical device or other related health care field. * Sales Strategy * Marketing / Marcom * Physician Call Points * Medical Documentation * Government Compliance * Product Branding * Insurance Verification Accomplishments Leadership & Team Building Morale was declining due to unmanageable workload resulting in high employee turnover and declining profits for the business. Implemented bi-monthly staff meeting that recognized employee accomplishments, resolved systemic issues, and encouraged conflict resolution. Increased staff training and introduced employee development program. Employee morale increased and turnover decreased from 20% to less than 5% in twelve months. Laboratory Optimization In-house lab and associated labs were not coordinating effectively resulting in extended deliveries of lab cases. Implemented new process that included check lists, work instructions and product development guidelines among all in-network labs. Case development/deliveries were more timely, patient wait time decreased, patient satisfaction and patient turnover increased. Process Improvement Dentist productivity became a challenge due to increased insurance and government regulations. Created and instituted new workflow procedures and job descriptions for the staff that eased bottlenecks. Dentist efficiency was increased by 15% and revenues increased by 10% Interests/Awards/Volunteerism

Highlights:

• Documentation
• HR
• Human Resources
• Management
• Marketing Management
• Receivables
• Sales