Description
Over twenty years of experience in customer service as Field Service Engineer and service/maintenance specialist providing support to the Hewlett Packard Blades, Proliant, server lines. Considered to display an excellent balance between technical and trainer skills, with vast experience training technical personnel providing service to low, medium servers. Possess complete technical support knowledge of Repairing stand alone PC computers, work stations, laptops, netbooks and HP B&W Laser printers. Highly capable of performing critical problem analysis and evidence based decision making. Excellent service attitude with highly professional customer and sales support interactions. Bilingual (Spanish/English).
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