Description
AREAS OF EXPERTISE National Account Management Solution & Consultative Sales Project & Program Management Strategic Planning New Business Development Customer Retention Cross-Functional Sales Leadership Risk Management & Analysis Product Marketing & Enhancements Business Process Improvement Training & Development New Revenue Growth Territory Management & Expansion Sales Presentations Relationship Building ACCOMPLISHMENTS Increased overall customer growth from 100 to 600+ clients, valued at $700M Managed 1,200 individual client users in the Mid-Atlantic, Metro NY and Northeast regions Achieved new business and client retention goals Successfully promoted product up-sells and met/exceeded set quotas Identified and implemented product enhancements to meet customer needs Designed and coordinated account-specific multimedia presentations Directed the execution of the successful rollout of national web-based training client curriculum Achieved effective and proactive assessment of market trends Mentored new Eastern Zone employees including NY and Southeast regions Serviced Fortune 1000 clients including Marriott, Godiva, SAIC, Day & Zimmermann, FMC, Friendly's Ice Cream, Boston Globe, General Dynamics, PHH, FMR (Fidelity Investments), K. Hovnanian Homes, Mars Inc., Feld Entertainment (Barnum & Bailey Circus), Extended Stay Hotels, and PPL
Accomplishments
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