Description
Dedicated Network System Administrator who is well versed in Local Area Networks and Wide Area Networks. Responsible for troubleshooting user desktop concerns, peripherals, and equipment. Responsible for tracking and responding to trouble tickets located in the Remedy Ticketing System and ensuring that computer problems are connected. Received a five year award at General Dynamics for my tenure there as a Network Installation Technician and received a Certificate of Appreciate in 2012 for a job well done. Accomplished leader, with strong work ethic, competent and flexible. Knowledgeable in the networking environments with the ability to work in fast pace environments. Team player with excellent interpersonal and communication skills. Efficiently supervised a staff of 15 people in the daily technical and administrative operations
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Lan Manager Deputy Lead / Network Engineer/Personal Computer Customer Service Representative | 10/2017 - Present |
| Ace Info Technologies | Senior Service Support Technician | 4/2016 - 10/2016 |
| Cascades Technologies Inc | Service Support Technician | 8/2015 - 12/2015 |
| 22nd Century Technologies | Service Support/Help Desk Technician | 1/2015 - 8/2015 |
| General Dynamics Information Technology | Network Administration Technician | 10/2014 - 12/2014 |
Accomplishments
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