Description
Summary: Well versed IT professional in working with consultants, internal staff, and external vendors to insure system functionality. Knowledgeable in many other areas of the business world with excellent skills in terms of diplomacy, tactfulness, and ability to communicate with professionals and non-professionals with a variety of skill sets. Expertise: Prior MSP Experience Allscripts Practice Management (PM) and Allscripts EHR (EHR) administration Very strong helpdesk experience - over 12 years' worth Server & Workstation configuration and migration inclusive of backups, anti-virus, MS Office, System Management of Windows Servers (AD, Email, Backup, SQL) Cabling - Running and terminating Cat3, Cat5, Cat5e, Cat6, Coax Cables Infrastructure building including racking of equipment, setting up battery backup systems with and without generators Training of staff in applications and basic computer skills Vendor interaction in the area of purchasing, contract negotiating, bid process Crystal Report Writing - Generation of custom reports and modification of pre-packaged reports Managerial Skills - Managed in excess of 30 employees at once, budget preparation, staffing, determining needs Datacenter skills - Managing of 300+ servers, migration to new platforms, hardware maintenance, hardware procurement, system configuration, racking and cabling Server related skills in the areas of SAN, RAID Configuration, and Network Port Ganging Avaya IP OFFICE and AVAYA Merlin Magic Phone Systems Knowledge of Adobe Premier Pro, Adobe Encore, Adobe Acrobat, Adobe Photoshop, Adobe Lightroom