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Janene B

Chief Operations Officer - 15 Years of Experience - Near 92672

Occupation:

Chief Operations Officer

Location:

San Clemente, CA

Education Level:

Master

Will Relocate:

YES

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Career Summary MANGEMENT AND BUSINESSS CONSULTING June 2011 to Present Provide strategic operational consulting and business planning for organizations including medical facilities and retail establishments in order to promote efficiency, productivity, profitability, and integrity. * Recommend policy and procedural improvements to advance institutional objectives. * Provide team-building, mentoring, and training to staff and management to ensure operational cohesion and increased collaboration. * Spearheaded revenue increase by 30% through the restructuring of sales floor layout. * Improved cost-savings via reduction of a $90,000 liability to a $600 fine while performing a thorough Workman's Compensation Audit. * Conceptualized, developed, and initiated an additional and willable income channel. BuyEfficient, Aliso Viejo, CA September 2007 to May 2011 DIRECTOR OF OPERATIONS Served as executive leader of operational and strategic direction for a $7 Million Procurement Company servicing over 1,250 hotels, with streamlined strategic procurement processes, vendor partnerships, and innovative technology. * Provided executive leadership and mentoring to Executive Account Directors, Account Managers, customer support professionals, accountants, and product development teams. * Oversaw budget and forecast, vendor relationship development, member contracts, and SaaS processes. * Revitalized organizational structure in order to achieve company results. * Oversaw major contract decisions and performed monthly financial evaluation of results. * Directed a 42% revenue increase through the enhancement of the web-based product utilization via team coordination, training and faster user adaptation. * Triggered a 94% decrease in aged receivables by developing and launching an invoicing process system. * Envisioned and deployed an improved new data modeling for members costing evaluation. * Effectively achieved and maintained company adherence by orchestrating tax voluntary disclosure and implementing compliance processes. * Launched new branding and logo to create stronger "line-level" buy in and program participation, thereby improving intuitiveness and usability of web portal for customers. Attitude POSitive, AccuPOS Retail Software Solutions, Los Angeles California April 2001 to August 2007 DIRECTOR OF GLOBAL OPERATIONS Drove overall sales and business development, provided strategic direction to domestic and international markets as they relate to sales volume, cost of sales, product profitability, operations, technical support and market share. * Created sales organization from its initial stages through conceptualization and follow-through of strategic plans. * Developed marketing strategies and identified and recruited new partners with the aim of expanding the customer base. * Constructed and maintained relationships with channel partners in the Middle East, Asia, and South Pacific. Established headquarters in Europe and developed European distributor alliances with Intuit UK.

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