Professional Support Technician with over 8 years of experience with increasing responsibility in a Windows Server 2003 environment.A track record of dedication and commitment. Improved productivity and business assets by increasing the number of workstations and insuring hardware-software operability expertise in various Windows applications, peripherals, networking protocols and troubleshooting. Demonstrated talent for working with diverse organizations and all levels of management. Experience troubleshooting LAN connectivity problems and have worked in an environment of 500 or more nodes supporting Windows 98, 2000 NT and XP operating systems. Problem Solving, and Point of Sale H/W experience. Troubleshooting and repairing Dell, HP Desktop and Laptop Hardware. Experience resolving issues with Microsoft Office suites (Word, Excel, Outlook, Access, Power Point, Visio) Expertise in drive imaging. Interpersonal Skills, Teamwork, Organizational Skills, and strong Oral and Written Communications Skills.
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