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Petrello C

Help Desk Specialist - 20 Years of Experience - Near 20743

Occupation:

Help Desk Specialist

Location:

Hyattsville, MD

Education Level:

Some College Units Completed

Will Relocate:

YES

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Over 20 years of information systems PC technical support, and problem solving, experience in a highly competitive organization with a diversified technical environment. Experienced in requirements' definition, hardware and software specification, systems and software implementation. * Provides IT maintenance, implementation, upgrades, and support for the hardware and software including but not limited to workstations (PCs), servers, printers, scanners, and operating systems. * Maintains database/spreadsheets of information on hardware, equipment and software deployment and assist with reports needed to locate, validate, fix, or otherwise manage physical inventories. Proficient in All Windows Operating system and applications, Office 2007 to MS Office 365 installations and deployment and a host of other software applications. * * * * Petrello Cabbagestalk * CAREER EXPERIENCE *

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COMPANY POSITION HELD DATES WORKED

(Confidential) Computer Network Support Specialist 11/2002 - Present
Dyncorp Ie&T Network Operator 6/1999 - 1/2003
Metrica Incorporated Helpdesk Technician/ Manger 4/1995 - 5/2002
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