Description
Accomplishments (2008-2010) * Experience in evacuation and substation of Power & Infrastructure, Information Technology Services. * Proven capabilities in leading global & local teams, managing large budgets, leading and managing sales to execution of highly complex global services contracts and commitments. Key Results * Managing portfolios of infrastructure projects throughout the power sector. * Developed strategies & executed the vision for engineering services. * Institutionalized customer relationship management process. * P&L responsibilities of budgeting and forecasting, hiring, sales and marketing. Senior Vice President (Logistics and Supply Chain management) - Konsortium Logistics Bhd -Malaysia Accomplishments 2003 - 2008 * President for Konsortium in Indonesia & India and Chief Executive of Kakinada Sea Ports (India) * Managing portfolio of investments in India, Indonesia, Malaysia and Thailand. * Demonstrated success in forming, managing joint ventures and Board level Consulting, (Chief Executive of Kakinada Sea Ports Pvt. Ltd, and raising its profits reducing its costs by 22 percent and expanding cargo volumes by 27 percent). * Developed strategies and executed them for Logistics services in Malaysia & Asia Pacific. * Manage, lead and executed the services with partners in various areas of the value chain. Accomplishments 2003 - 2008 * President for Konsortium in Indonesia & India and Chief Executive of Kakinada Sea Ports (India) * Managing portfolio of investments in India, Indonesia, Malaysia and Thailand. * Demonstrated success in forming, managing joint ventures and Board level Consulting, (Chief Executive of Kakinada Sea Ports Pvt. Ltd, and raising its profits reducing its costs by 22 percent and expanding cargo volumes by 27 percent). * Developed strategies and executed them for Logistics services in Malaysia & Asia Pacific. * Manage, lead and executed the services with partners in various areas of the value chain. Accomplishments (1999 - 2003) * Developed strategies & executed the vision for the Global ITO practice in Asia Pacific. * Established a new consulting practice in Asia pacific. * Led, managed the practice out of Singapore with a new team for Asia Pacific. * Absolute P&L responsibilities. Vice President - Electronic Data Systems, Plano, TX- Information Technology Accomplishment 1984 - 1999 * Led the pre and post acquisition and integration of System House Ltd, (US$1.9bn organization in Europe, Latin America & Asia Pacific). * E-Business and system integration with P&L responsibilities, operations, hiring and renegotiating business ventures. * Divested operation and restructured the strategic direction of the merged organization. * Managed the budget of over $300mn in 17 countries, exceeded the synergy of the merger by 60% and successfully completed the integration on budget & time. Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Dhyanchand "Moses" B.Com, MBA, MS (15 Credits) Email: moses.dhyanchand@gmail.com Accomplishments (1996-1998) * Formed & structured the joint venture in Brazil with the market leader in EDI. * Developed strategic plan, technology transfer. * Synergized the two companies to maximize the people assets. * Growth of revenue from US$35mn to $50mn. Director Global Sales & Marketing Technology Accomplishments 1994 - 1996 * Led a team of Managers, Supervisors, System Engineers, Business Analysts, Trainers and summer student interns in the development of Client Server application to enable the Marketing/Sales process to be institutionalized throughout EDS. * Improved qualification of the portfolio of business. * Bridged the communication between Marketing, Sales & Account Management. * Increased the closure rate of qualified business from 5% to 25% Project Manager New York Accomplishments 1992 - 1994 * Implemented health care system for Blue Cross of New York. * Improved the cycle time for processing. * Reduced the cost of processing a claim. * Increased the efficiency of claims going through the pipeline by 15%. Consultant 1992 - 1994 Accomplishments * Reviewed front-end claims processing for New Jersey Blue Cross Blue Shield and Oklahoma Blue Cross Blue Shield. * Implemented process that enabled the claims to be keyed and corrected effectively. * Improved the efficiency of first pass rate from 65% to 97%. Project & Team Leader Atlanta, GA Accomplishments 1987 - 1992 * Implementation of customer service and processing of Medicare/Drug claims. * Designed a process to effectively manage the system & process of check writing, ensuring high degree of customer satisfaction and accuracy. * System Engineering Program Accomplishments 1984 - 1986 * Defined the business requirements for the membership and front-end claims system. * Coded & tested in various languages and used system life cycle methodology to enhance the efficiency of implementation of new code. Armstrong University - CA, Director of Admission & Registrar Accomplishments 1983 - 1984 * Promoted the school in Asian countries through agencies & seminars in order to grow the student body by 15%. * Designed, developed & implemented a grading & marketing system to support the growth of the school. EXECUTIONS Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Dhyanchand "Moses" B.Com, MBA, MS (15 Credits) Email: moses.dhyanchand@gmail.com * Developed comprehensive strategies to transform logistics and supply chain management services from a highly- commoditized business to service focused in Malaysia and these Asian region. * Launched strategy for a new IT Optimization practice in Asia Pacific with the first-year revenue over US$120mn with a team in multiple geographies, exceeding target by 300%. * Structured a strategic alliance and joint venture with E-Commerce Industry leader and EDI services in Brazil with an investment capital of US$40mn and led the joint venture as the President. * Re-engineered EDS' Sales & Marketing process to be competitive in the market. The value added from this execution was cost of sale reduction by 5%, qualified pipeline and increased sales. * Provided consulting and change management in the Health Care, Retail Banking and Electronic Market industries. * Led the implementation of a claims system enabling the movement of claims through the process and effectively supporting the end customer in quality service and reducing the administrative expenses by 15-20%. Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Accomplishments 1994 - 1996 * Led a team of Managers, Supervisors, System Engineers, Business Analysts, Trainers and summer student interns in the development of Client Server application to enable the Marketing/Sales process to be institutionalized throughout EDS. * Improved qualification of the portfolio of business. * Bridged the communication between Marketing, Sales & Account Management. * Increased the closure rate of qualified business from 5% to 25% Project Manager New York Accomplishments 1992 - 1994 * Implemented health care system for Blue Cross of New York. * Improved the cycle time for processing. * Reduced the cost of processing a claim. * Increased the efficiency of claims going through the pipeline by 15%. Consultant 1992 - 1994 Accomplishments * Reviewed front-end claims processing for New Jersey Blue Cross Blue Shield and Oklahoma Blue Cross Blue Shield. * Implemented process that enabled the claims to be keyed and corrected effectively. * Improved the efficiency of first pass rate from 65% to 97%. Project & Team Leader Atlanta, GA Accomplishments 1987 - 1992 * Implementation of customer service and processing of Medicare/Drug claims. * Designed a process to effectively manage the system & process of check writing, ensuring high degree of customer satisfaction and accuracy. * System Engineering Program Accomplishments 1984 - 1986 * Defined the business requirements for the membership and front-end claims system. * Coded & tested in various languages and used system life cycle methodology to enhance the efficiency of implementation of new code. Armstrong University - CA, Director of Admission & Registrar Accomplishments 1983 - 1984 * Promoted the school in Asian countries through agencies & seminars in order to grow the student body by 15%. * Designed, developed & implemented a grading & marketing system to support the growth of the school. EXECUTIONS Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Dhyanchand "Moses" B.Com, MBA, MS (15 Credits) Email: moses.dhyanchand@gmail.com * Developed comprehensive strategies to transform logistics and supply chain management services from a highly- commoditized business to service focused in Malaysia and these Asian region. * Launched strategy for a new IT Optimization practice in Asia Pacific with the first-year revenue over US$120mn with a team in multiple geographies, exceeding target by 300%. * Structured a strategic alliance and joint venture with E-Commerce Industry leader and EDI services in Brazil with an investment capital of US$40mn and led the joint venture as the President. * Re-engineered EDS' Sales & Marketing process to be competitive in the market. The value added from this execution was cost of sale reduction by 5%, qualified pipeline and increased sales. * Provided consulting and change management in the Health Care, Retail Banking and Electronic Market industries. * Led the implementation of a claims system enabling the movement of claims through the process and effectively supporting the end customer in quality service and reducing the administrative expenses by 15-20%. Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Accomplishments 1992 - 1994 * Implemented health care system for Blue Cross of New York. * Improved the cycle time for processing. * Reduced the cost of processing a claim. * Increased the efficiency of claims going through the pipeline by 15%. Consultant 1992 - 1994 Accomplishments * Reviewed front-end claims processing for New Jersey Blue Cross Blue Shield and Oklahoma Blue Cross Blue Shield. * Implemented process that enabled the claims to be keyed and corrected effectively. * Improved the efficiency of first pass rate from 65% to 97%. Project & Team Leader Atlanta, GA Accomplishments 1987 - 1992 * Implementation of customer service and processing of Medicare/Drug claims. * Designed a process to effectively manage the system & process of check writing, ensuring high degree of customer satisfaction and accuracy. * System Engineering Program Accomplishments 1984 - 1986 * Defined the business requirements for the membership and front-end claims system. * Coded & tested in various languages and used system life cycle methodology to enhance the efficiency of implementation of new code. Armstrong University - CA, Director of Admission & Registrar Accomplishments 1983 - 1984 * Promoted the school in Asian countries through agencies & seminars in order to grow the student body by 15%. * Designed, developed & implemented a grading & marketing system to support the growth of the school. EXECUTIONS Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Dhyanchand "Moses" B.Com, MBA, MS (15 Credits) Email: moses.dhyanchand@gmail.com * Developed comprehensive strategies to transform logistics and supply chain management services from a highly- commoditized business to service focused in Malaysia and these Asian region. * Launched strategy for a new IT Optimization practice in Asia Pacific with the first-year revenue over US$120mn with a team in multiple geographies, exceeding target by 300%. * Structured a strategic alliance and joint venture with E-Commerce Industry leader and EDI services in Brazil with an investment capital of US$40mn and led the joint venture as the President. * Re-engineered EDS' Sales & Marketing process to be competitive in the market. The value added from this execution was cost of sale reduction by 5%, qualified pipeline and increased sales. * Provided consulting and change management in the Health Care, Retail Banking and Electronic Market industries. * Led the implementation of a claims system enabling the movement of claims through the process and effectively supporting the end customer in quality service and reducing the administrative expenses by 15-20%. Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Accomplishments * Reviewed front-end claims processing for New Jersey Blue Cross Blue Shield and Oklahoma Blue Cross Blue Shield. * Implemented process that enabled the claims to be keyed and corrected effectively. * Improved the efficiency of first pass rate from 65% to 97%. Project & Team Leader Atlanta, GA Accomplishments 1987 - 1992 * Implementation of customer service and processing of Medicare/Drug claims. * Designed a process to effectively manage the system & process of check writing, ensuring high degree of customer satisfaction and accuracy. * System Engineering Program Accomplishments 1984 - 1986 * Defined the business requirements for the membership and front-end claims system. * Coded & tested in various languages and used system life cycle methodology to enhance the efficiency of implementation of new code. Armstrong University - CA, Director of Admission & Registrar Accomplishments 1983 - 1984 * Promoted the school in Asian countries through agencies & seminars in order to grow the student body by 15%. * Designed, developed & implemented a grading & marketing system to support the growth of the school. EXECUTIONS Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Dhyanchand "Moses" B.Com, MBA, MS (15 Credits) Email: moses.dhyanchand@gmail.com * Developed comprehensive strategies to transform logistics and supply chain management services from a highly- commoditized business to service focused in Malaysia and these Asian region. * Launched strategy for a new IT Optimization practice in Asia Pacific with the first-year revenue over US$120mn with a team in multiple geographies, exceeding target by 300%. * Structured a strategic alliance and joint venture with E-Commerce Industry leader and EDI services in Brazil with an investment capital of US$40mn and led the joint venture as the President. * Re-engineered EDS' Sales & Marketing process to be competitive in the market. The value added from this execution was cost of sale reduction by 5%, qualified pipeline and increased sales. * Provided consulting and change management in the Health Care, Retail Banking and Electronic Market industries. * Led the implementation of a claims system enabling the movement of claims through the process and effectively supporting the end customer in quality service and reducing the administrative expenses by 15-20%. Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Accomplishments 1987 - 1992 * Implementation of customer service and processing of Medicare/Drug claims. * Designed a process to effectively manage the system & process of check writing, ensuring high degree of customer satisfaction and accuracy. * System Engineering Program Accomplishments 1984 - 1986 * Defined the business requirements for the membership and front-end claims system. * Coded & tested in various languages and used system life cycle methodology to enhance the efficiency of implementation of new code. Armstrong University - CA, Director of Admission & Registrar Accomplishments 1983 - 1984 * Promoted the school in Asian countries through agencies & seminars in order to grow the student body by 15%. * Designed, developed & implemented a grading & marketing system to support the growth of the school. EXECUTIONS Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Dhyanchand "Moses" B.Com, MBA, MS (15 Credits) Email: moses.dhyanchand@gmail.com * Developed comprehensive strategies to transform logistics and supply chain management services from a highly- commoditized business to service focused in Malaysia and these Asian region. * Launched strategy for a new IT Optimization practice in Asia Pacific with the first-year revenue over US$120mn with a team in multiple geographies, exceeding target by 300%. * Structured a strategic alliance and joint venture with E-Commerce Industry leader and EDI services in Brazil with an investment capital of US$40mn and led the joint venture as the President. * Re-engineered EDS' Sales & Marketing process to be competitive in the market. The value added from this execution was cost of sale reduction by 5%, qualified pipeline and increased sales. * Provided consulting and change management in the Health Care, Retail Banking and Electronic Market industries. * Led the implementation of a claims system enabling the movement of claims through the process and effectively supporting the end customer in quality service and reducing the administrative expenses by 15-20%. Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Accomplishments 1984 - 1986 * Defined the business requirements for the membership and front-end claims system. * Coded & tested in various languages and used system life cycle methodology to enhance the efficiency of implementation of new code. Armstrong University - CA, Director of Admission & Registrar Accomplishments 1983 - 1984 * Promoted the school in Asian countries through agencies & seminars in order to grow the student body by 15%. * Designed, developed & implemented a grading & marketing system to support the growth of the school. EXECUTIONS Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Dhyanchand "Moses" B.Com, MBA, MS (15 Credits) Email: moses.dhyanchand@gmail.com * Developed comprehensive strategies to transform logistics and supply chain management services from a highly- commoditized business to service focused in Malaysia and these Asian region. * Launched strategy for a new IT Optimization practice in Asia Pacific with the first-year revenue over US$120mn with a team in multiple geographies, exceeding target by 300%. * Structured a strategic alliance and joint venture with E-Commerce Industry leader and EDI services in Brazil with an investment capital of US$40mn and led the joint venture as the President. * Re-engineered EDS' Sales & Marketing process to be competitive in the market. The value added from this execution was cost of sale reduction by 5%, qualified pipeline and increased sales. * Provided consulting and change management in the Health Care, Retail Banking and Electronic Market industries. * Led the implementation of a claims system enabling the movement of claims through the process and effectively supporting the end customer in quality service and reducing the administrative expenses by 15-20%. Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Accomplishments 1983 - 1984 * Promoted the school in Asian countries through agencies & seminars in order to grow the student body by 15%. * Designed, developed & implemented a grading & marketing system to support the growth of the school. EXECUTIONS Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA Dhyanchand "Moses" B.Com, MBA, MS (15 Credits) Email: moses.dhyanchand@gmail.com * Developed comprehensive strategies to transform logistics and supply chain management services from a highly- commoditized business to service focused in Malaysia and these Asian region. * Launched strategy for a new IT Optimization practice in Asia Pacific with the first-year revenue over US$120mn with a team in multiple geographies, exceeding target by 300%. * Structured a strategic alliance and joint venture with E-Commerce Industry leader and EDI services in Brazil with an investment capital of US$40mn and led the joint venture as the President. * Re-engineered EDS' Sales & Marketing process to be competitive in the market. The value added from this execution was cost of sale reduction by 5%, qualified pipeline and increased sales. * Provided consulting and change management in the Health Care, Retail Banking and Electronic Market industries. * Led the implementation of a claims system enabling the movement of claims through the process and effectively supporting the end customer in quality service and reducing the administrative expenses by 15-20%. Mailing Address: Mobile: : +1 972-804-0444 Plano, Texas 75025 USA