Description
QUALIFICATIONS PROFILE Quality-focused, results-driven, and multifaceted food service and hospitality management professional, highlighting progressive years of experience in various fields, including business operations and management, personnel and processes administration, and general management within the restaurant and food settings. Proven record of success in consistently delivering ultimate guest satisfaction, complemented with unyielding expertise in generating profits, while monitoring and implementing organizational strategies, policies, standards, and practices. - Well-versed and customer-oriented skilled at handling various brands, such as Yalla Mediterranean, Daphne's California Greek, Subway, Yogurtland, Q-Doba, Sbarro, Johnny Rockets, Quizno's Subs, Dickey's BBQ, Popeye's Chicken - Knowledgeable of various principles, practices, and processes related to food and beverage preparation and delivery with broad-based knowledge in event planning and coordination - Solid multitasking skills and ability to interface effectively with diverse client base and all levels of company personnel, combined with aptitude in addressing their concerns and needs - Currently a member of California Restaurant Organization certified ServSafe instructor and proctor AREAS OF EXPERTISE Food Handling Food Safety and Standards Staff Development/Retention Customer Service and Relations Process and Productivity Improvement Strategic Planning and Analysis Inventory Control Policies and Procedures Development Leadership and Team Building
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