QUALIFICATIONS 20 years of experience in customer service environments Customer focus, people person, maximizer and detailed oriented Previous credit and collections experience Excellent written and oral communication skills Strong PC (Windows, MS Office) and data entry/typing skills Problem solver, Go-to person, organizer Skill at multi-tasking and prioritizing, multiple assignments Able to work flexible hours Persistent, self-assured, strategic (Maximizer, Self-Assurance, Significance, Includer, Strategic) TECHNOLOLGY SKILLS