SUMMARY Improve business and product performance, customer satisfaction and competitiveness by leading projects that improve technology functionality and optimize workflow processes. * Lead multiple managers and teams through full Software Development Life Cycle (SDLC) plan, structure and launch complex projects to be delivered by self and/or others and rescue underperforming and at-risk projects ensuring completion on-time and budget. * Create executable and understandable project plans, documentation and status reports lead project meetings and build culture of collaboration with direct reports/cross-functional stakeholders to enable timely communications and ensure positive outcomes. * Build, mentor, lead and train project teams to deliver on all project phases including design, development, testing, training, deployment, and support. * Ensure customer satisfaction by leveraging experience managing diverse projects to implement business and product software, enhance existing processes and technologies and build embedded software/control systems for new technology products. * Deliver software development solutions that improve customer service processes, IT operations, call center efficiency, manufacturing automation, retail operations systems.

Highlights:

• Telecommunications
• Communications
• Integrate
• Project Management
• Project Manager
• Data Warehouse
• Information Technology
• Management
• Support
• Voice