A position that will utilize my abilities in organizing, problem solving, decision-making, communication and supervision in a growth oriented environment with the potential to improve work efficiency and contribute to profit. QUALIFIED BY: Over twenty-five (25) years experience encompassing: Problem Solving Communication Decision-Making Organizing Sales/Marketing Supervision EXAMPLES OF ESTABLISHED EFFECTIVENESS: Communication: Skillful in communicating directly by telephone, correspondence and in person with clients, insureds, claimants, witnesses, contractors, state and federal regulatory agencies, technical consultants, engineers and attorneys. Results: Achieved optimum customer service through timely contacts on all claims assigned and quality reviews indicate almost error-free handling. Problem Solving: Analyze and accurately identify the extent of contractual and legal liability as it pertains to the insurance industry, primarily claims involving commercial property, residential property, commercial liability and pollution liability covering the continental United States. Results: Effectively able to scope and estimate damage, evaluate and negotiate fair settlements on all claims assigned including those in litigation. Supervision: Supervised a team of inside adjusters handling auto liability claims encompassing the Great Lakes Zone which included IL, IN and MI. Results: Team consistently met or exceeded client's production expectations, team out-performed all other vendors on project and increased team staffing from 10 to 18 adjusters in only (3) months. CARRER EXPERIENCE: File Reviewer / Worley Catastrophe / USAA / Chicago, IL 05/2018 - 05/2019 Commercial Property Claim Examiner / IPS Staffing / CNA / Lisle, IL 09/2017 - 10/2017 Commercial, Farm, Ranch Examiner / TheBestIRS / St. Farm / Irving, TX 02/2017 - 04/2017 Property Claim Examiner / Worley Catastrophe / Liberty Mutual / Dallas, TX 08/2016 - 11/2016 Bodily Injury Adjuster / Prime Consulting / St. Farm Ins. / Dallas, TX 09/2015 - 05/2016 Property Claims Examiner / Professional Staffing / VeriClaim, Inc. / Naperville, IL 04/2015 - 08/2015 Onsite Supervisor / The Best IRS / St. Farm Ins. / West Lafayette, IN 09/2014 - 02/2015 Bodily Injury Adjuster / EA Renfroe & Co / St. Farm Ins. / Roseville, CA 12/2013 - 07/2014 Benefits Agent / Global Employment Solutions/Go Health Chicago, IL 08/2013 - 11/2013 Property Claims Examiner / IRS / Raphael & Associates / Rutherford, NJ 10/2012 - 03/2013 Inside Claim Adjuster / EA Renfroe & Co / St. Farm Ins. / Bakersfield, CA 07/2012 - 09/2012 Field Supervisor / American Building Contractors / St. Louis, MO 04/2012 - 06/2012 Inside Claim Rep / IRS / Liberty Mutual Insurance / Cincinnati, OH 09/2011 - 10/2011 Inside Claim Rep / PSS / The Hartford Insurance / Aurora, IL - 05/2011 - 09/2011 Inside Claim Rep. / PSS / The Hartford Insurance / Aurora, IL 09/2010 - 11/2010 Case Negotiator / Shirley Reed, P.C., Attorney At Law / Clarkston, GA 02/2009 - 09/2010 Property Consultant / IPS / Zurich Catastrophe Team / Tampa, FL 09/2008 - 10/2008 Property Consultant / Free State Staffing / Zurich / Tampa, FL 05/2008 - 09/2008 Claims Examiner / IPS / Sedgwick CMS / Deerfield, IL 12/2007 - 03/2008 Property Consultant / IPS / Zurich Catastrophe Team / Schaumburg, IL 09/2007 - 12/2007 Property Consultant / IPS / Zurich Catastrophe Team / Miami, FL 10/2005 - 06/2006 Property Claims Examiner / Engle Martin & Associates / Atlanta, GA 06/2005 - 10/2005 Catastrophe Property Claims Adjuster / Tower Hill Insurance / Lexington, KY 09/2004 - 12/2004 Commercial Property Claims Examiner / Farmers Insurance / West Covina, CA 03/2003 - 06/2004 Claims Adjuster / Insurance Overload Systems / Atlanta, GA 11/2002 - 12/2002 Claims Adjuster/Temp, The Claims Solution, Inc. / U-Haul / Atlanta, GA 05/2002 - 11/2002 Claims Adjuster / Account Representative, Atlantic Claims, Inc. / Conyers, GA 2000 - 2002 Registered Representative, Prudential Ins. & Financial Services / Atlanta, GA 1997 - 1999 Environmental Claims Adjuster, Lindsey Morden Claim Services / Atlanta, GA 1990 - 1996 Catastrophe Adjuster, Crawford & Company / Atlanta, GA 1988 - 1990 Claim Representative, Southern General Insurance Company / Marietta, GA 1986 - 1988 Claim Representative, Allstate Insurance Company / Atlanta, GA 1982 - 1986

Highlights:

• C Programming Language
• Insurance
• Securities
• Series 6
• Services