Description
SUMMARY Successful Market Strategy and Business Development Professional with over 15 years of experience in transportation, logistics, sales, marketing, leadership, training and strategic planning. Proven track record of significant contribution to profitability and productivity by developing, training and motivating successful sales and marketing team with an effective combination of analytical and interpersonal skills. Highly skilled presenter with ability to influence others and win support on critical issues. Innovation/Creativity Customer Value Focus Marketing Strategies Employee Development Problem Solving Planning and Organization sales Developed and implemented key strategic growth initiatives to deliver improvements in customer satisfaction, productivity and consistency of the service product. Implemented new customer tools to improve customer satisfaction. Liaison between customers, sales and operations to implement new service products. Accomplished all-time record in local service performance, resulting in a 21% improvement in local customer satisfaction. * Managed the sales, promotion and customer service for the companies Warehouse network. * Director of Inside Sales and Commercial Leadership Development Program managers in developing sales strategies account development and revenue responsibility of over $1 billion in the Chemicals and Forest Products markets. Executed the implementation plan for massive sales restructuring. Launched new network sales force which included hiring and developing talent structuring territories and setting quotas. Developed tracking mechanisms sales tools and sales training programs in order to fine tune sales strategies required to exceed production goals. * Led cross functional team to attract new service into a steel mill resulting in $10 million in new business over term Formulated the commercial training program with a $2 million budget
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