Award winning leader that achieves success by building lean high performance teams with continuous development in people, processes, and products (services). Customer service focused with a long history of providing, and implementing innovative strategies, solutions, best industry practices, processes, standards and services. Led teams to attain a more secure, stable, robust, transparent, efficient, cost effective, and dynamic infrastructure that more easily scaled to better handle rapid growth, and expansion. Aligned with the business� missions and vision, while lowering TCO, and helped organizations realize a faster ROI.

Highlights:

• Applications
• Enterprise Applications
• Help Desk
• Information Technology
• Infrastructure
• Integrate
• Inventory
• Itil
• Leadership
• Management
• automation
• Security
• Incident Management
• Change Management
• Release Management
• Configuration Management
• Request Management
• Service Management
• Coaching
• Team Building
• Knowledge Management
• Workflows
• Orchestration