Description
CAREER SUMMARY Results-focused Program/Project Management Professional with over 30 years' experience managing and delivering $1M-$65M enterprise wide solutions on-time and within budget, for Healthcare, Banking, Wireless, Telecom, Energy, Manufacturing and Package Shipping industries. Demonstrated leadership in managing cross-functional teams comprised of 10 to 100+ on-site and off-shore resources, including direct management of 10 to 20 senior level project management staff. Sr. Program Manager Consultant - Benefits Administration Division (BAD) Learning Transformation, leading Compliance workflow projects (TAORS, SWMS), Nuclear risk system (RCM - Risk Classification Manager) and the decommission/sale of Nuclear facilities IT Systems (Vermont Yankee, JAF). This assignment included ensuring that Energy compliance was being upheld. The Nuclear facilities are going offline and all regulations for the shutdown of the IT Systems ad to be handled properly. Also responsible for the IT infrastructure standup of the Transmission Operations Centers (TOC) in AR and MS. * Responsible for the tracking and reporting of Enterprise project activities through coordination with Enterprise & Solution Architects, Project Managers, Solution Development and Operations teams, and external vendors. * Responsible for providing technical and business guidance, review and oversight of related work products, and serves as an escalation point to ensure the project managers and external vendor teams deliver application and infrastructure projects on time, to specification and on budget, with first time quality, and with adherence to stated business requirements * Responsible for Business Case development and approval * Responsible for Architectural review and approval * Responsible for developing a standardized plan and process that can be used to decommission all nuclear facilities in the future * Responsible for managing the Business Analysts and IT through the gathering and development of business, functional and technical specifications to derive project scope. * Responsible for managing Technical (IT) and Business resources from Entergy and vendors (HCL, Accenture, Rolls Royce) * Responsible for communicating status (milestones, risks/issues, costs, progress to plan) to stakeholders in Executive Status Meetings and in the Weekly Status Report. * Responsible for managing scope change and submitting appropriate Change Requests (CR) where warranted * Responsible for maintaining an active level of awareness on project status, analyzing risks, establishing contingency plans and identifying trigger events and responsibility for initiating mitigating actions * Responsible for client management, vendor management (HCL/Accenture/Rolls Royce) and all project decisions for the program tracks * Utilized MS Project/PWA to track all project status and budget, VISIO for system diagramming and MS Excel for task tracking. * Program at BCBSLA. Blue Cross embarked on a joint venture with Ochsner Hospital Systems (OHS) to position itself with the upcoming Patient Centered Medical Home initiatives, which aligns patients with Primary Care Physicians (PCPs) and a Medical Home for total Patient Care. * Utilized JAR and JAD sessions for requirements gathering and design phases * Responsible for gathering functional and technical specifications to derive project scope. * Responsible for managing Technical (IT) and Business resources from BCBSLA and Ochsner * Utilized MS Project to track all project status, MS Access for database work, VISIO for system diagramming/ R&D Vision documents, MS Excel, Project Server and Planview for time keeping and budget/tracking, * Worked with the legal department to negotiate contractual agreements with OHS (Ochsner Health Systems). * Responsible for client management and all project decisions for the collaboration project * Responsible for completing and executing SOWs for partner agreement and executing the RFPs for collaboration * Deliverables: * Program Strategy, Governance Model, Scope, Charter, Benefit/ROI Realization, Change Management Plan, Executive Communications Plan, Weekly Executive Status, Escalation Plan, High Level Roadmap Manager/Enterprise Project Manager Consultant - Customer Relationship Management (CRM) * Sr. * Served as Implementation Readiness Manager for WNB as they were replacing their OS COBOL Mainframe Banking System (Fidelity) with the Jack Henry packaged Banking System (Deposits, Loans, ATM) * Responsible for ensuring that all mock implementations were carried out effectively. * Responsible for managing WNB and Jack Henry Technical and Business Resources and ensuring that all banking transactions were correctly balancing during conversion. * Utilized MS Project for tracking tasks and resources Program Manager/Enterprise Project Manager Consultant - Facets Core System Conversion
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