PROFILE: Experience managing KPI's to ensure continuous improvement. Strong organizational and team development skills, interpersonal skills and adaptability gained through 14 years of sound decisions regarding quality, delivery, cost and safety. Completed courses to enhance abilities and develop areas related to the industry. Promoted to area manager 6 months after hire. Transitioned to process engineering group and gained valuable experience regarding problem-solving, data interpretation and cross-functional engagement. Selected as member of Warranty Team to promptly address customer concerns and implement effective countermeasures. Contributed to various Kaizen Team activities, to provide perspective and observations for improved performance. Successfully transitioned to five separate work groups as area manager. Nissan Way Leadership Certified Manager.

Highlights:

• Sales
• Settlements
• Engineering
• Prime
• Email
• Kaizen
• Leadership
• Process Engineering
• Quality
• Quality Assurance
• manufacturing