SUMMARY Self-motivated, driven, result oriented, and a customer focused individual that enjoys challenging environments to achieve superior results. Thrive in team environments, and collaborating with peers to please customers to overcome obstacles attaining successful outcomes. Further enhanced by excellent communication skills, keen sense of responsibility, strong work ethic. SKILL SUMMARY * Business Analysis * Quality assurance (unit testing, regression, sanity) * Mobile and Web Portal Product definition * Business acumen and solution development * Agile and waterfall methodology * NetSuite CRM * End-to-end Project Life Cycle * Wireframes, mockups, process flows * Requirement document/user stories development * Troubleshooting, user acceptance testing (UAT) * As-is and to-be gap analysis * Ticket management and metrics reporting

Highlights:

• Management
• Business Analysis
• Business Analyst
• Insurance
• Integrate
• Integration Testing
• Test
• Test Cases
• Data Migration
• Document Management
• agile
• CRM
• Product Management
• SDLC