Description
Summary of Qualifications * More than 10years' experience in sales and Customer Services. * Over 8years of experience in management and supervision. * Highly effective in promoting a positive, productive environment. * Reputation for excellence and high quality service to clients. * Good eye for detail well organized, skilled in setting priorities. * Resourceful and self-confident can get the job done, and do it well. * Strong knowledge of property management system. * Profound knowledge of governmental regulations and safety standards (OSHA, EPA, ADA). * Strong interpersonal and communication skills. * Great financial management experience ( e.g. ., ability to analyze P&L statements, Develop operating budgets, forecasting and capital expenditure planning). * Remain calm and work well under demanding conditions. * Proven record of innovative and effective staff development. * Strong commitment, vision and leadership. * Effective problem solver thorough researcher. * Well organized and focused in coordinating projects. * Strong analytical, writing and research skills. * Conscientious and thorough with detail. * Equally effective working independently and in cooperation with others. * Effective working alone and as a cooperative team leader. * Keen perception for extracting important data. * Innovative in designing and carrying out projects. * Highly motivated to achieve set goals. * Successful in mastering new skills through hands-on experience. * Graduate degree with emphasis in Humanities. * Effective and persuasive with all segments of the community. * Skilled and thorough in analyzing problem situations and finding creative solutions. * Sharp, quick learner willing to get involved. * Strength in analyzing, researching, organizing, and problem solving. * Excellent organizational and communication skills. * Fluent in English and Hindi languages. * Computer literate in MS Word, Excel, Access and Power Point. SELECTED ACHIEVEMENTS * Led the growth of the company to +30% in revenues, becoming one of the most recognized names in the industry. * Initiated strategic market plan to analyze key strengths, weaknesses, competitors and new business opportunities. This strategy strengthened our position in the market, as well as brought the company to develop a unique and profitable. * Increased the overall profits by 20%+ after developing cross-company quality control expenses mechanism and managing the effectiveness of employees. Business Strategy: * Worked in coordination with the top level management to set up short term and long term goals. * Assisted the top level management in preparing strategies to achieve the goals and objectives. * Motivated executives, managers and employees to devote their best to achieving the business goals. Operation Management: * Ensured that all the tasks carried out by the departments are of required standards and quality. * Made sure that recruitment and hiring procedure are conducted smoothly, without any problems. * Ensured that the new employees get good quality training as per their area of expertise. * Held responsibility of managing subordinates and guiding them towards the attainment of business objectives. & Experience Area General Manager (All Properties managed under KG Hotels) Best western NSR Hotels April 2015 Till Oct 2015 (Benson AZ)
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