Description
Skills Summary: * Strategic planning meeting business goals * Budget and inventory control * In-depth departmental and systems analysis * Spearheaded and managed several major CAPEX systems improvements * Liaison between IT department and other units * Effective server, notebook, and desktop purchasing and maintenance o End user support - All levels hardware and software * Adept with researching and applying new and emerging technologies * Thought leader in current mobile technologies * Strong multicultural and emotional intelligence orientation Experienced with Adobe Creative Cloud, Articulate, Captivate, Audacity, Google Apps, Web applications * User interface testing for web courses and sites * Website management o CMS system management Developed and implemented COBIT standards strategic plan for Lincoln College IT department 2010 resulting in an action plan for improvement transformed the IT department from closet to professional operation o Combined two independent IT departments into one streamlined unit for both sites o Addressed infrastructure issues resulting in improved operations * Upgraded Exchange server * Initiated ticketing system to track issues o Hired staff to provide level one and two support * Initiated formalized inventory control process o Standardized vendors o Set minimum purchasing requirements for all equipment o Selected standardized computer manufacturer and models * Negotiated and implemented contracts with CIRBN and ICN resulting in high speed fiber-optic connection and service o Lincoln college central ICN hub for IL central region o Lincoln college CIRBN connection for 1 GB fiber connection between sites o Access to ICN emergency generator for Lincoln College systems * Upgraded network to 1 GB edge POE switches both sites o Programmed switches and established VLANs * Upgraded network core to 10 GB Extreme switches * Selected and implemented Aruba wireless system on both sites * Replaced aging digital phone systems with one VoIP system o Vendor and system selection o Reduced operations costs and utility expenses
Accomplishments
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