Description
Summary Experience: As a Building Manager I had the responsibility to manage and oversee all personnel and operations. Including: productivity, effectiveness, customer service, cleanliness, profitability, efficiency, cost control, quality control, quality of products, contract services, personnel and property appearance, order supplies, inventory control, schedule and payroll, check records and reports, select and counsel employees, facilitate client-employee relations; take complaints, process and resolve, and implement work plans to achieve company goals, regular visits to properties to check log books and to inspect and monitor operations, safety, physical condition and appearance of properties, etc. As a Security Manager control the coverage area according to security matters and needs. *Coordinate the deployment of officers and where to strategically station them. *Coordinate the maintenance of vehicles and the routes to be followed by supervisors. *Customer service to ensure client's satisfaction. *Diversify the work force with ethics and professionalism. *Facilitate positive client-employee relations. *Implement work plans to achieve company goals. *Keep all log books up to date. *Maintain contact with clients through periodic meetings. *Prepare schedules for posts coverage. *Prepare worksheets for payroll. *Order office supplies. *Organize officers according to skills and tasks performance. *Oversee dispatch operations. *Take complaints process and resolve. *Answered phones. *Checked the documents of entering visitors, deliveries and *Checked the Id's of entering employees. *Controlled access to Government buildings, facilities and properties. *Dispatch officers when and where needed. *Escorted employees when needed. *G.S.A. County Contract. *Inspected all entering vehicles. *Issued pass and verified clearance authorization. *Monitored alarm and CCTV systems. *Obtained clearance and authorization on all entering personnel. *Public contact. *Secured and protected Government, properties, facilities and employees. *Took complaints processed and resolved. *Took customer service to a level that ensured client's satisfaction. *Control the coverage area according to security matters and needs. *Coordinate the deployment of officers and where to strategically station them. *Coordinate the maintenance of vehicles and the routes to be followed by supervisors.
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