Description
PROFILE: Detail-oriented leader with expertise at managing people & projects to deliver results. Structured approach in leading cross- functional teams to implement technology & service delivery projects in healthcare. Specialize in comprehensive process research for development and implementation of strategic business solutions to improve process efficiency and customer satisfaction Key Proficiencies: PMP Trained Lean & six sigma Agile Experience Laboratory Information system implementation Customer Service Management Quality audits (CAP & NABL guidelines) CRM & ERP implementation Home Healthcare management