Summary * Systems and Application Support Engineer having 14+ years of professional experience in software Application and Systems Support for Microsoft technologies * In-depth experience in support of MS exchange (2003,2007,2010,2013) SQL (2005,2008,2012,2014,2016) Active Directory, LDAP, Windows Servers 2003, 2008,2012, windows IIS 6.0,7.0,7.5,8.0 * Supported Small and Large environment clients for Network, Backup, DR, and Archival process * Supported Migration of a complex Archival Application from Older Hardware to new platform along with Storage and SQL * Migrated E-Discovery application use for compliance maintaining the integrity of data and application. * Hands on experience on VMware, Hyper-V, and Storage (SAN, NAS, Netapp) * Experience in supporting Managing and implementing, Backup Exec, NearPoint email archiving application, EAS (CAS), eDiscovery compliance application. * Supported complex application developed in .net Frame work 3.5 and 4.0 * Supported small and enterprise level customer with POC, and recreating and testing customer environment in Lab to resolve critical issues * Performance Counters, IIS logs, Ants profiler and SQL Query execution plan (SQL Server) * Worked in Professional services remote and on site for client * Experienced in Handling SOW for PS projects, Sizing, Performance management,

Highlights:

• Structured Query Language
• AVAYA
• Call Center
• Microsoft Exchange
• Microsoft Internet Information Server
• Microsoft Office
• Microsoft Outlook
• Microsoft Project
• Microsoft Visio
• MS Project