Description
Spearheaded - Advanced Services Group * Managed large/complex customer facing projects or multiple projects taking a business management role in an account or group of accounts. * Created project schedule and plan with financial, resource and material requirements. * Developed and presented proposals and final agreements. Provided leadership to project staff including project engineers, vendors, partners and subcontractors. Managed the project from start to completion including the resolution of escalated project issues. * Accountable for the Project Budget, Margins and completion within timelines. Presented service business value to customers for new or existing business. * Influenced the customer in the assessment, planning and management of related projects. managed internal projects/programs within Cisco. Program Manage ongoing optimization service to deployed customer networks. Acts as a mentor to Junior Project managers. Works with the Program Management Community to further developed the PM/PGM role, processes and operations. * Contribute to and lead the development of a project management methodology and assisted in the construction of a formalized program office. * Led Project teams to deliver multiple, simultaneous projects that span across several business or technology areas. strategic planning and operations of the project management office (PMO) that increased staff productivity by over 35% orchestrated multiple demands with internal stakeholders consultants and vendors Responsible for $15M program and portfolio management within IT and Business * Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning * Supplied leadership and commitment to excellence that consistently minimized business risks and optimized results for implementation projects and business initiatives. Proactively managed systems development implementation and risk via the use of SDLC * Collaborated closely with the C level and Senior IS leadership designed new standards processes and management tools mentored project managers other specialists and support personnel. Executed cost analyses oversaw invoices and vendor contracts developed and evaluated requests for information and proposals. * Developed cohesive teams and managed overseas vendors saving the company approximately $1M in support costs related to complex programs. * Manage Acquisition Integration program integrating acquired companies' technical infrastructure into current operation from an IS Infrastructure and Applications perspective.
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