SUMMARY Business Analyst with technical and business background with record of bridging communication gap between customers, management, IT and QA. Aptitude to understand and translate business processes and technical jargon into business requirements and technical specifications. Developed clear, concise documentation that increased productivity, efficiency and profitability.

Highlights:

• Debugging
• Gathering Requirements
• Health and Welfare
• Requirements Gathering
• Test
• Test Cases
• Research
• Business Requirements
• Information Technology
• Management
• Problem-Solving
• Critical Thinking
• Data Analysis
• Negotiation
• User Acceptance Testing
• Research and Reporting
• Relationship Building
• Team Leadership
• Meeting Facilitation
• Organization
• Planning
• Visio
• SQL