PROFESSIONAL SUMMARY Self-motivated and dependable Administrative professional with 20+ years' extensive experience in employee benefits administration, and customer service practices. Adept in system implementation procedures and project management skills. Effective communicator with a proven track record of improving customer satisfaction by advising clients regarding benefit policies and procedures. Excellent solution-oriented work ethics and effective communicator of complex and sensitive information. Automated Data Processing LLC (ADP) Benefit Solutions Specialist APR 2016-Present * Process manual carrier updates carrier connection management & error resolution.

Highlights:

• Billing
• Data Entry
• Health and Welfare
• HR
• Human Resources
• Human Resources Information System
• Lawson
• System Testing
• Test
• Information Technology
• Atlanta Area