Description
PROFILE * 15 years of professional customer service and satisfaction. Including clerical and bookkeeping skills. (Over 5 years in Management) * Attended job corps with completion of clerical 8 month course in 4 months. Have certification in computer aided drafting (Auto-CAD) in 2001. High school diploma in 1991. * Strong team skills and rapid efficiency learning new tasks. * Bookkeeping experience and typing speed 40-45 wpm. AT&T Wireless call center Customer service, back office book work, ruby register system, ordering, scheduling, stocking, and overseeing general maintenance, data entry, cash handling, daily deposit, make copies, fax, supervised over six employees. assisted customers via incoming calls and walking them through any phone problems activations and payments.