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Michele V

Project Manager - 20 Years of Experience - Near 96734

Occupation:

Project Manager

Education Level:

Bachelor

Will Relocate:

YES

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Areas of Expertise * Startups, Mergers, Acquisitions * Large-scale Client Engagements * Project and Resource Management * Change Management, Gap Analysis * Custom CRM, Ecommerce, SaaS * Salesforce.com CRM, SteelBrick CPQ * Salesforce Sales, Service, Community Cloud * Salesforce Service Console, Task Ray, KB * Salesforce for Outlook, Lightning, Chat * Agile Scrum, Jira Administrator * Extraordinary Customer Experience * Global Contact Center Optimization * Metrics Design, KPIs, SLAs, NPS * Discovery Work Sessions, UATs

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