Experience Summary: * Proven leadership experience in the insurance industry * Experienced in investigative and research practices * Effective public speaker with strong presentation skills * Experienced in conflict resolution * Broad base of insurance product knowledge Education/Accreditation/Awards: * Bachelor of Arts, Sociology degree, The College of William and Mary, 1996 * Property Claims Law Specialist designation, American Educational Institute

Highlights:

• Complaints
• Claims Adjuster
• Insurance
• Insurance Claims
• Leadership
• Research
• Research and Development
• Services
• Management
• Commercial
• Property
• Coverage
• Training
• Facilitation
• Washington, DC