Description
To commit my strong work ethic, high standard of attention to detail, exceptional leadership, and administrative skills to achieve desired business objective and goals. Executive Summary: * 22 years of experience to include leadership, operations management, supervising, coaching, instructing, and mentoring * Directed/managed flight operations implemented policies/procedures while verifying internal processes and programs * Improved work methods and procedures to ensure economic operation and customer satisfaction * Identified facility requirements and conducted surveys to determine facility renovation, construction, and modernization needs * Advises/evaluates junior personnel in food preparation, customer service daily provides feedback on improvement areas if needed * Instructed Food Managers Classes providing critical knowledge to personnel on food service and customer service * Managed training/development program for 517 personnel ensured military/civilian professional development directives met requirements * Penned reception/bed down plan established procedures contributing to effective support of wartime taskings