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Joseph W

Help Desk Specialist - 17 Years of Experience

Occupation:

Help Desk Specialist

Education Level:

Trade School

Will Relocate:

YES

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Summary Software Support Engineer adept at prioritizing multiple complex issues to achieve timely resolution. Recognized for consistently meeting and exceeding client expectations and internal SLO's objectives. Proven ability to take on new assignments and follow through to completion. * Network Troubleshooting * Linux Operating Systems * CA Unicenter * Asset Management * Client Server Environment * Effective Communicator * Arcserve Backup * Salesforce Issue Tracking * Windows Operating Systems * Software Delivery * Offshore Team Collaboration * A+ Certified Technician

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