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Dennis S

Help Desk Specialist - 17 Years of Experience - Near 19007

Occupation:

Help Desk Specialist

Education Level:

High School/GED

Will Relocate:

YES

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Peco Job Site's * Troubleshooting and repair of client workstations. Configured Novell Group Wise Mail & Schedule. Installed local & network applications. As well as break fix on Compaq Deskpro and Armada notebooks. Configured network client protocols such as TCP/IP Static IP addressing DNS & Gateway settings. "Win95 Roll Out" of IBM Desktop and Laptops. Ran data migration batch file utility & configured Novell client. Installed Oracle Sequel plus & tested connection. Installed network printers MS Mail & Schedule Plus. Loaded and configured main frame terminal emulation software. Ran "Win Collector" asset manager for client hardware & software. (Contract Nov 97 - Feb 98) Report and record software problems revealed by tests in compliance with Configuration Management Standards and Conventions. Maintain control records for Software Tests and related documents which provide a complete history of all modifications and ensure traceability.

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