Description
Professional Summary Ms. Jackson is a Senior QA Tester/QA Lead with over fifteen (15) years of experience in the Information Technology (IT) industry. She has experience in all phases of the System Development Life Cycle (SDLC) working through requirements gathering, program design, development, testing and engaged on go-live/implementation phases. More specifically to testing, she possesses a strong background in the following areas: full-testing lifecycle, test plan creation and execution, test case/script design and execution, User Acceptance Testing (UAT) planning and execution, business process flow enhancements/documentation, and application development/support. She is experienced with ensuring that end user requirements have been met and performed risk analysis on enterprise system implementations. She has also created process flow analysis diagrams and data flow diagrams, as well as flowcharts of business-side requests. Lastly, she has experience leading small teams of QA Testers and communicating with upper management Executives/Sponsors.