Professional Summary____________________________________________________________________________________ Highly energized loan servicing specialist with banking experience in the field of financial operations providing customer support and Services to banking industry with successes in: * Manage to service Mortgage Loans and Commercial portfolios. * Building effective collection and loan servicing techniques. * Solid commitment to customer service, resolve complex issues and win customer loyalty. * Strategic-relationship partnership-building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.