SUMMARY IT professional with demonstrated experience including expertise in support, training and customer service. Strong Quality Assurance analytical skills with proven, effective Business Analyst and accurate problem solving ability. Excels at multi-tasking in fast paced environments demanding proficient organizational and interpersonal skills. Confident and poised in interactions with individuals at all levels. Diligent, detail-oriented and resourceful in completing projects. Key competencies include: Quality Assurance, Software Testing, Automation, Black-Box White-Box Testing, GUI Testing, Unit Testing, System Integration Testing, Regression Testing, System Testing, User Acceptance Testing, Performance Testing, Usability Testing, Test web applications and client-server technology, Test Mobile/Tablet devices iOS/Android, Business Analyst, Project Management, data warehouse, ISTQB Certified Tester Certification. IBM Mainframe, CA-7, MVS, TSO, DB2. SQL, COBOL, CICS, JCL, XML, API. Waterfall & SDLC methodology. JIRA, HP-ALM/UFT, QTP, QC. Toad for DB2, Oracle SQL Developer, CA Clarity, CRM systems. Outlook, Microsoft Office Word/Excel/Project.

Highlights:

• Quality Assurance Tester
• Software Tester
• System Tester
• Unit Testing
• Test web applications
• Regression Testing
• User Acceptance Testing
• Performance Testing
• Usability Testing
• client-server technology
• Test Mobile/Tablet devices iOS/Android
• Business Analyst
• Project Management
• data warehouse
• ISTQB Certified Tester Certification
• IBM Mainframe
• CA-7, MVS, TSO, DB2
• SQL, COBOL, CICS, JCL, XML, API
• Waterfall, SDLC methodology
• JIRA, HP-ALM/UFT, QTP, QC
• Toad for DB2, Oracle SQL Developer, CA Clarity, CRM systems
• Outlook, Microsoft Office Word/Excel/Project
• Test Plans
• Test Cases
• Test Scripts
• Production Support