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Jocelyn L

Technical Trainer - 13 Years of Experience - Near 60185

Occupation:

Technical Trainer

Location:

West Chicago, IL

Education Level:

Bachelor

Will Relocate:

YES

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Summary of Qualifications * Project Manager / Technical Trainer / Technology Manager / Consultant with in-depth knowledge of CoE global processes and applications, SAP Commercial Modules, Oracle Agile PLM for Process manufacturing environments. Certified Professional in Business Process Management (CPBPM). * Develop programs and content, facilitate meetings and present training sessions across the United States, Europe, Asia-Pacific, and Kenya. * Establish and foster strong working relationships with colleagues, managers and power users throughout the organization to identify problem areas, assess and recommend potential solutions, and achieve aggressive goals. Particularly skilled in taking over struggling software development projects to turn things around or justify sunset decisions. * Known for ability to handle even the toughest clients. "She is a great facilitator and excellent at managing meetings and keeping them on track. She excels in training and knowledge delivery." * Proficient in SAP Commercial, Oracle Agile PLM for Process, WebEx, MS Connect.

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