Description
QUALIFICATIONS SUMMARY Accomplished Desktop Support manager and IT professional with progressively responsible experience in project management, network application installation and maintenance, sales, software and hardware upgrades, customer support and end-user training. Strong technical background with proven success supervising teams, and building and managing customer relationships with major corporate, financial, and government clients. Information Technology, Project Management and Help Desk Expertise * Client relationship management and needs assessment - Technical support and troubleshooting, technology training
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