AREAS OF EXPERTISE *Effective Communication *Vendor Management *Risk Management *Budgeting and Forecasting *Project/ Program Management *IT Governance *Enterprise Systems *Business Analysis *OSHA Guidelines QUALIFICATIONS * Created a solid project review process and communication process between departments. (i.e. Operations, Facilities, Engineering and Development) - April 2016. * Designed and implemented a tenant retention program and merchant association program for Fairway Park Retail Center in Hayward, CA - June 2008. Created a pathway that the merchants could be more successful by marketing their services to the community with custom sales and advertising for residents. * Key member in the successful design and implementation of a Fire Life Safety and Evacuation Program for Bayfair Shopping Center in San Leandro, CA - November 2004. * Creation of a Standard Operating Procedures Manual for Bayfair Shopping Center that was implemented across departments - June 2005. * Successful IT and Operations Liaison for managing and implementing of hybrid operations and Technology projects - March 2013 - August 2015. * Outlined a clear set of deliverables and goals for project teams that were measurable for benchmarking and continual growth - September 2012 - Ongoing. * Implementation of Risk Management SOP's and training of team members - April 2014 - Ongoing

Highlights:

• Management
• Engineering
• Project Management
• Quality
• Quality Assurance
• Quality Control
• Help Desk
• Help Desk Support
• Project Coordinator
• Support