Description
SUMMARY: Telecommunications and Information Technology professional in search of the right opportunity! Have a burning desire and passion to design, learn and implement new methods while utilizing technical ideas to create new operational services. Prior experience includes VSAT engineering, network administration and other technical/engineering related functions. * Implemented Course * Provided Third-Level Wavelength Division. SonicWALL Support. Multiplexing links in Cisco * Taught Networking courses devices to recover fibers from including Cisco Netacademy fully utilized cable. courses at universities and a * Recommended and subsequently college. implemented the installation of a * Involvement in fiber plant Homaco distribution frame to management. maintain professional * Developed PHP skills including interconnect standards for handling of SQL databases. SkyTel paging. * Created a Website using Drupal * Planned and implemented a call for local citizens groups. processing system to resolve * Programmed Rolm Voicemail incoming problems encountered and PBX systems. by the SkyTel technical support group. * Proposed and was active in the implementation of special paging access for the Deaf for SkyTel. * Reduced department's call load by 75% by creating and implementing a call processing system to better distribute calls for faster handling.