PROFESSIONAL SUMMARY Thirteen years of operations experience with UPS holding multiple assignments throughout career. Three years of managerial experience with strong strategic planning and people management skills. Managed a large operation with ninety employees comprised of both union and non union staff. CORE QUALIFICATIONS Operations Management Staff Retention Labor Relations Government Compliance Safety/Health Compliance Labor Contracts Customer Relations Improvement Strategies Performance Evaluations

Highlights:

• Compliance
• Net Earnings
• Workers comp claims
• Government
• Labor Relations
• Management
• People Management
• Performance Evaluations
• Planning
• Retention